What We Guarantee

 

GUARANTEE: IF YOU ARE NOT HAPPY, WE WILL RETURN YOUR MONEY

 LIMITED WARRANTY STATEMENT

Soltera warrants that it will repair, replace, or refund, at the client's sole option, any Soltera product that is defective in material or workmanship for a period of one week from the date of original purchase. This warranty only applies to the original purchaser and is not transferable.
For products produced by Soltera where the materials were supplied by the client, warranty is limited only to workmanship.

 LIMITATIONS OF WARRANTY

 This warranty does not apply to any of the following:
  • A product utilized for research and development purposes
  • Damage to the product resulting from use of the product in what Soltera, in its sole discretion, considers extreme applications such as, but not limited to: dyeing, bleaching, straightening, and perming
  • A product that has been modified
  • Normal wear and tear
  • Damage caused by the use of supplies that are not compatible, suitable and/or authorized by Soltera for use with the product
 

SATISFACTORY PROOF OF PURCHASE

 

To avail of the service under warranty, contact Soltera customer service in the Philippines at  02 925 7690 or  0977 2177561 to obtain a Warranty Return Authorization. You will then need to return the product to any branch of Soltera together with satisfactory proof of the date of purchase. Any postage, insurance, or shipping costs incurred in sending the product to Soltera for service are your responsibility.
 

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY SOLTERA WITH RESPECT TO THE PRODUCT, AND IS GIVEN IN LIEU OF ANY OTHER WARRANTY. TO THE EXTENT ALLOWED BY APPLICABLE LAW, ANY AND ALL EXPRESS OR IMPLIED WARRANTIES NOT SET FORTH HEREIN ARE WAIVED AND DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. SOTERA LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED SOLELY TO THOSE LIABILITIES SET FORTH ABOVE. IN THE EVENT THAT ANY PROVISION OF THIS LIMITED WARRANTY SHOULD BE OR BECOME INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, THE REMAINING TERMS AND CONDITIONS HEREOF SHALL REMAIN IN FULL FORCE AND EFFECT AND SUCH INVALID OR UNENFORCEABLE PROVISION SHALL BE CONSTRUED IN SUCH A MANNER AS TO BE VALID AND ENFORCEABLE. 

 

 

 Twitter-logo facebook-flat-vector-logo-400x400 hu img_logo_bluebg_2x pinterest-logo-big GooglePlus-logos-02

7F079214-60F4-4064-BBBF-63A73207D258
Whether you want to go street or sleek with your hairdo, you can do it all without damaging your real hair. Soltera, the virgin hair, offers you a wide range of hair products including wigs, hair extensions, application tools, and more.

contact person Customer Service Team

tel (T)+63 2 925 7690 / (M)+63 9569822181

email info@solterahair.com